1. DATA CONTROLLER IDENTIFICATION
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data (GDPR), as well as Organic Law 3/2018, of December 5, on Personal Data Protection and Digital Rights Guarantee (LOPDGDD), users are informed that the data controller is:
- Company name: La Joia Girona SL
- CIF: B09824756
- Registered address: C-65 km 22.5, Llambilles, Girona, Spain
- Contact phone: 607 608 547
- Email: hola @ lajoiagirona.com
- Activity: Event venue and hospitality services
2. PURPOSE OF DATA PROCESSING
Personal data collected through the lajoiagirona.com website will be processed for the following purposes:
- Contact and inquiry management: Responding to information requests and inquiries submitted via contact forms.
- Service provision: Managing reservations, bookings, and attendance at events organized by La Joia Girona SL.
- Marketing communications: Sending information about events, promotions, and news, provided the user has given consent.
- User experience improvement: Analyzing website navigation behavior through cookies and similar technologies. For more details, refer to our Cookie Policy.
3. LEGAL BASIS FOR PROCESSING
Data processing is based on:
- Contract performance: When data is necessary to manage a reservation or provide a service.
- User consent: When explicit consent is required, such as for sending marketing communications.
- Legitimate interest: To improve website navigation and ensure data security.
4. DATA RETENTION PERIOD
Personal data will be stored as follows:
- Contact data: One year from the user’s last interaction.
- Customer data: While the contractual relationship lasts and up to five years after for legal obligations.
- Marketing data: Until the user requests deletion or withdraws consent.
5. DATA RECIPIENTS
Data will not be shared with third parties except in the following cases:
- Legal obligations: When required to comply with tax, administrative, or judicial regulations.
- Service providers: Technology, hosting, and marketing companies providing services to La Joia Girona SL under GDPR-compliant data processing agreements.
6. USER RIGHTS
Users may exercise the following rights regarding their personal data:
- Access, rectification, deletion, objection, restriction, and portability.
To exercise these rights, users can send a request to hola @ lajoiagirona.com with a copy of their ID.
7. SECURITY MEASURES
La Joia Girona SL implements necessary technical and organizational measures to ensure data security.
8. CHANGES TO THE PRIVACY POLICY
This Privacy Policy may be updated at any time to reflect legal or website changes.
9. CONTACT
For questions or to exercise your rights, contact us at:
- Email: hola @ lajoiagirona.com
- Postal address: C-65 km 22.5, Llambilles, Girona, Spain
- Phone: 607 608 547